Our mission is simple. We want to deliver the best possible travel equipment to you. We warrant all products to be free of defects in material or craftsmanship for a period of two (2) year from the date of purchase on the Site.
If a product fails due to defects in craftsmanship or materials, within the warranty period, we will repair or replace the product free of charge. Be aware that this warranty is limited to the original purchaser only.
Please visit our Warranty Portal if you want to report a warranty case.
The warranty does not apply to ordinary wear and tear of the products, nor in the event of abuse, neglect, carelessness, using the product in any way other than is intended, replacement with any part or accessory other than original parts and products, or any attempt of repair or modification unless expressly permitted in writing by Db Equipment. Corrosion and deterioration caused by material fatigue after extended use is not covered by the warranty. Damage due to wear and tear, misuse or neglect, while not covered under this warranty, may be repairable for a reasonable fee. Please contact us about such a repair.
Please contact us at firstname.lastname@example.org if you have any questions.